Sarah Hearne
Available for new opportunities
Hey, I’m Sarah!
I’m a Senior Product Designer from Sydney.
My design philosophy
Explore my case studies
About me
Curious about me? 👩🏻💻
I love creating meaningful, accessible designs through a member-centric lens. Throughout my 6+ years working in design, I’ve developed a passion for native mobile design and working on design systems, as well as data-driven personalisation across audiences. My experience working at a fast-paced global agency means I adapt to projects quickly and learn on the fly.
When I’m not in Figma, you can find me at the park with my rescue dogs or getting a sweet treat with my friends. I love heavy metal just as much as I love ABBA. 🕺🏻 Unsurprisingly, I’m also a gamer and nerd at heart (ask me about Star Trek: The Next Generation).
6+ years
Experience working in Design
Graduated with a Bachelor’s in Design Computing (2018)
Case studies
Here’s what I’ve been working on
NIB HEALTH FUNDS • 2025
A necessary home screen redesign to plan for future releases
Product design
Agile
Delivery squad
Engineering roadblocks
Design systems
UNIVERSITY OF NEW SOUTH WALES • 2022
A help centre to alleviate overwhelming student enquiries
Rapid iteration
UX and UI design
User research
Stakeholder alignment
Working autonomously
Design systems
UNIVERSITY OF ADELAIDE • 2022
A new digital experience for students returning to study
Rapid iteration
UX and UI design
User research
Information architecture
Usability testing
PUBLINC COMMUNITIES • 2021
A new self-order experience in venues
UX and UI design
Stakeholder alignment
Working autonomously
Design systems
Design principles
Get to know my design philosophy 🧠
No two designers are created the same. Want to know what it’s like to work with me?
I design for real impact
I care about outcomes, not just outputs. Whether it’s a full end-to-end project, a quick UI fix, or a content update that helps the team ship faster — my goal is always to move the product forward in a meaningful way.
I build with developers, not for them
I stay close to engineering throughout the process. Collaboration doesn’t stop at handover. I work alongside developers, problem-solve in real time, and help make sure what we design gets built well.
Connect with customers
Solve a problem or close a sale in real-time with chat. If no one is available, customers are seamlessly routed to email without confusion.
Learn more
Connect the tools you already use
Explore 100+ integrations that make your day-to-day workflow more efficient and familiar. Plus, our extensive developer tools.
Learn more
Our people make the difference
We’re an extension of your customer service team, and all of our resources are free. Chat to our friendly team 24/7 when you need help.
Learn more
I keep users at the core
Whatever I’m working on, I always bring it back to the user. If I’m the SME you trust for the user’s experience, then let me advocate for them, and loudly. The best design decisions are the ones that genuinely improve someone’s experience.
Think we’d be great together? 🫱🏻🫲🏾
Send me a message and let’s chat!
Get in touch
Sarah Hearne
Available for new opportunities
Hey, I’m Sarah!
I’m a Senior Product Designer from Sydney.
My design philosophy
Explore my case studies
About me
Curious about me? 👩🏻💻
I love creating meaningful, accessible designs through a member-centric lens. Throughout my 6+ years working in design, I’ve developed a passion for native mobile design and working on design systems, as well as data-driven personalisation across audiences. My experience working at a fast-paced global agency means I adapt to projects quickly and learn on the fly.
When I’m not in Figma, you can find me at the park with my rescue dogs or getting a sweet treat with my friends. I love heavy metal just as much as I love ABBA. 🕺🏻 Unsurprisingly, I’m also a gamer and nerd at heart (ask me about Star Trek: The Next Generation).
6+ years
Experience working in Design
Graduated with a Bachelor’s in Design Computing (2018)
Case studies
Here’s what I’ve been working on
NIB HEALTH FUNDS • 2025
A necessary home screen redesign to plan for future releases
Product design
Agile
Delivery squad
Engineering roadblocks
Design systems
UNIVERSITY OF NEW SOUTH WALES • 2022
A help centre to alleviate overwhelming student enquiries
Rapid iteration
UX and UI design
User research
Stakeholder alignment
Working autonomously
Design systems
UNIVERSITY OF ADELAIDE • 2022
A new digital experience for students returning to study
Rapid iteration
UX and UI design
User research
Information architecture
Usability testing
PUBLINC COMMUNITIES • 2021
A new self-order experience in venues
UX and UI design
Stakeholder alignment
Working autonomously
Design systems
Design principles
Get to know my design philosophy 🧠
No two designers are created the same. Want to know what it’s like to work with me?
I design for real impact
I care about outcomes, not just outputs. Whether it’s a full end-to-end project, a quick UI fix, or a content update that helps the team ship faster — my goal is always to move the product forward in a meaningful way.
I build with developers, not for them
I stay close to engineering throughout the process. Collaboration doesn’t stop at handover. I work alongside developers, problem-solve in real time, and help make sure what we design gets built well.
I keep users at the core
Whatever I’m working on, I always bring it back to the user. If I’m the SME you trust for the user’s experience, then let me advocate for them, and loudly. The best design decisions are the ones that genuinely improve someone’s experience.
I’m adaptive and resourceful
Not every challenge needs a big redesign. Sometimes the most effective solution is a small design adjustment, a content change, or a technical recommendation. I value being flexible and pragmatic.
I design for systems, not just screens
Working across multiple apps and brands means thinking in systems. I design components, flows, and visuals that scale, while keeping each product’s identity and context in mind.
I bridge design and delivery
My role extends beyond design. I jump into our content platform, publish changes, and help maintain production quality. Great design doesn’t end at sign-off — it’s in how it’s implemented and experienced.
Think we’d be great together? 🫱🏻🫲🏾
Send me a message and let’s chat!
Get in touch
Sarah Hearne
Home
Resume
Get in touch
Available for new opportunities
Hey, I’m Sarah!
I’m a Senior Product Designer from Sydney.
My design philosophy
Explore my case studies
About me
Curious about me? 👩🏻💻
I love creating meaningful, accessible designs through a member-centric lens. Throughout my 6+ years working in design, I’ve developed a passion for native mobile design and working on design systems, as well as data-driven personalisation across audiences. My experience working at a fast-paced global agency means I adapt to projects quickly and learn on the fly.
When I’m not in Figma, you can find me at the park with my rescue dogs or getting a sweet treat with my friends. I love heavy metal just as much as I love ABBA. 🕺🏻 Unsurprisingly, I’m also a gamer and nerd at heart (ask me about Star Trek: The Next Generation).
6+ years
Experience working in Design
Graduated with a Bachelor’s in Design Computing (2018)
Case studies
Here’s what I’ve been working on
NIB HEALTH FUNDS • 2025
A necessary home screen redesign to plan for future releases
Product design
Agile
Delivery squad
Engineering roadblocks
Design systems
UNIVERSITY OF NEW SOUTH WALES • 2022
A help centre to alleviate overwhelming student enquiries
Rapid iteration
UX and UI design
User research
Stakeholder alignment
Working autonomously
Design systems
UNIVERSITY OF ADELAIDE • 2022
A digital experience tailored to International students returning to study
Rapid iteration
UX and UI design
User research
Information architecture
Usability testing
PUBLINC COMMUNITIES • 2021
A new self-order experience in venues
UX and UI design
Stakeholder alignment
Working autonomously
Design systems
Design principles
Get to know my design philosophy 🧠
No two designers are created the same. Want to know what it’s like to work with me?
I design for real impact
I care about outcomes, not just outputs. Whether it’s a full end-to-end project, a quick UI fix, or a content update that helps the team ship faster — my goal is always to move the product forward in a meaningful way.
I build with developers, not for them
I stay close to engineering throughout the process. Collaboration doesn’t stop at handover. I work alongside developers, problem-solve in real time, and help make sure what we design gets built well.
I keep users at the core
Whatever I’m working on, I always bring it back to the user. If I’m the SME you trust for the user’s experience, then let me advocate for them, and loudly. The best design decisions are the ones that genuinely improve someone’s experience.
I’m adaptive and resourceful
Not every challenge needs a big redesign. Sometimes the most effective solution is a small design adjustment, a content change, or a technical recommendation. I value being flexible and pragmatic.
I design for systems, not just screens
Working across multiple apps and brands means thinking in systems. I design components, flows, and visuals that scale, while keeping each product’s identity and context in mind.
I bridge design and delivery
My role extends beyond design. I jump into our content platform, publish changes, and help maintain production quality. Great design doesn’t end at sign-off — it’s in how it’s implemented and experienced.
Think we’d be great together? 🫱🏻🫲🏾
Send me a message and let’s chat!
Get in touch